Success stories

The client comes first

We design communication actions to improve the costumer experience. We mobilise the entire organisation, central teams, sales network and points of sale towards the customer to ensure the three levels of experience: process, product and brand.

Grupo Ferrer

RISE Explorers, conquer your success!

Gamification of the commercial network Upskilling program developed by Nexe The Way of Change. Participants experience an exciting adventure where they learn to master the skills needed to get on in a new post-COVID world.

VGED

Network

Moving the 2025 strategy to the managers and professionals of the aftersales service network: digitalisation, the client comes first, profitability and a new business model focused on relationships. Network was the content platform designed to present and share all the aftersales news with an image and a common thread linked to Netflix and the world of series.

MediaMarkt

Think in Red

Design and implementation of a communication and mobilisation strategy to drive change in the vision of the client at the centre of the business.

LIDL

Zero queues. 100% LIDL

Raising awareness of store staff about the new customer service model that seeks to reduce queuing time and improve the customer experience.

Audi

Living Progress for a Better World

Bringing the new brand philosophy to Audi network dealers, designing actions with impact that transfer the Living Progress experience to current and future customers.

CaixaBank

We are Store Bankers

Transferring the new customer service model to the entire team of the Store branches.

Porcelanosa

Eventos in

Positioning Porcelanosa as an innovative brand and capturing and retaining their professional clients such as architects, interior designers, builders. This was predominantly done through a series of events at the Point of Sale and the generation of content on social media and in the specialised press.

mostaza comunicacion

WE'RE AT:

Avda. Diagonal, 440, 5º
08037 Barcelona
T 93 102 52 45